Personal Information Collection
To create an account, you are required to submit certain personal information at registration including your name, valid email address and zip code. You must also to create an account password. Additional information is clearly marked as optional and is not required to access the Service. Should you choose to share any additional information, you are authorizing SunPort to make full use of it in conformance with this Policy.
Although provision of any additional personal information is voluntary, it may affect what features, product offerings, special offers or other opportunities are available to the Member. Product or service specific information such as electrical usage figures may be necessary for particular features or functions. In addition, personal information may affect what advertisements you see.
Your email address and password are used together to access your account and protect it from unauthorized use. SunPort will not be responsible for lost, stolen, or otherwise disclosed passwords. Please keep your password secret and contact us immediately at firstname.lastname@example.org if you think your account has been compromised or accessed by an unauthorized user.
Be mindful that any solicitation requesting you submit credit card or other account information may be fraudulent and could result in identity theft. Always access your account by a normal login directly through the sunport.co website or from a SunPort application and not through a hyperlink in an email or any other electronic communication, even if it looks official. SunPort will always require authentication of your identity before prompting you for payment or other personal information.
Non Personally Identifiable Information
We will never intentionally disclose personally identifiable information to any third parties, for any reason at any time, except as required by court order. The information we collect is for SunPort’s internal use only and will never be sold or shared with other companies, without you explicitly opting in on such disclosure.
The information we collect is used in the following ways:
- To deliver communications related to your use of the Service
- To provide you with SunPort special offers and product updates
- To resolve technical problems and to protect our Members against fraud or error
- For market research and further development of the CloudSolar product line
- To analyze site usage and improve the Service
- And as otherwise set forth in this Privacy and Security Policy
Should any part of our Service be brought to you by third party contractors, they are also bound by this same Policy.
We only provide advertising partners with Member demographic data after we have removed all names and other personally identifiable information, or have aggregated the data so that no individuals are personally identifiable.
Social Media Integration
If you choose to link your account to a social network such as Facebook, Google+, Twitter, etc. you authorize us to use any information they provide about you, including the names of your contacts. However, we will always ask for your permission before sending any invitation or notice to contact addresses thus obtained.
By creating an account with SunPort you agree to receive electronic notices relating to your account. These notices may include status notifications, account balances, billing or shipment notifications, and other informational communications.
By default, you also agree to receive marketing communications which may include program news and Members-only special offers. If you we like to opt-out of any of these communications at any time, you may do so by changing your notification preferences by logging in to your account then going to “preferences” or by clicking the opt-out link provided in each email.
Links to External Sites
Account Changes and Deletion
If you would like to make changes to your Member profile or delete your account, you may do so online by going to the “Preferences” page after logging in to your account, or by contacting us by email at email@example.com